NYSEG Representatives to Connect with Customers in Ithaca Thursday

Company to take part in PULP event, answer billing questions

Part of NYSEG’s commitment to customer service improvements

ITHACA, N.Y. — January 23, 2024 — New York State Electric & Gas (NYSEG) announced it will take part in the Utility Debt Relief open house hosted by the Public Utility Law Project (PULP) Thursday, January 25 at the Greater Ithaca Activities Center (GIAC). Customers can get help determining if they’re eligible for various debt relief options and connect with programs to help manage their energy bills this winter. NYSEG customer service representatives and advocates will connect with customers, answering billing questions and providing information on services the Company offers.


Event details can be found below:

  • Date: Thursday, January 25
  • Event: Utility Debt Relief Public Open House
  • Location: 
    Greater Ithaca Activities Center (GIAC)
    301 W. Court St., Ithaca
  • Time: 4 to 7 p.m.

Customers are encouraged to bring their utility bill, a form of identification, along with proof of income if they have not yet applied for HEAP benefits.


NYSEG remains committed to customer service improvements and will continue holding events with local government and community organizations across the region.

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Media Contact:

Alexis Arnold
alexis.arnold@avangrid.com
585.953.3159

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