NYSEG Bringing Customer Service Pop-Up Event to Ithaca Wednesday

Customer service reps will assist customers with their bills


Part of the Company’s continued commitment to improve customer service


ITHACA, NY — September 12, 2023 — New York State Electric & Gas (NYSEG) is bringing customer service to the community in a pop-up event on Wednesday, September 13 at the Southside Community Center. Customer service representatives and advocates will provide support by helping with billing issues, answering smart meter installation questions, addressing termination/shut off notices, aiding with new service and vegetation management requests, and providing energy efficiency information. Limited energy efficiency kits will also be available.

The schedule for Wednesday's event is below: 

Wednesday, September 13
Southside Community Center
305 S. Plain St., Ithaca
9 a.m. to Noon

 

NYSEG remains committed to improving customer service. The Company will host customer service pop-up events with local government and community organizations across the region.

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