NYSEG Announcing More Community Connection Events in Erie County Next Week

Reps and advocates at events to connect with customers, offering resources and addressing billing needs


There will be no formal presentation, customers helped on a first-come-first-served basis


LANCASTER, NY — October 2, 2024 — New York State Electric & Gas (NYSEG) will hold three Community Connection events in Erie County next week to connect directly with customers, offering resources and addressing account needs. These events allow the Company’s customers to get face-to-face, one-on-one help with a billing concern or with assistance they may require in paying their bill.

This is an opportunity to offer customers different locations and times in their communities. There will not be a formal presentation. Customers are encouraged to show up anytime during the available time slots to meet with a customer service representative. Customers will be helped on a first-come-first-served basis.

At each of these events, customers can ask questions about their accounts and learn about resources to help manage energy costs.

Details of upcoming events are below: 

Tuesday, October 8 Aurora Town Hall
575 Oakwood Avenue
East Aurora, NY 14052		 Noon to 2 p.m.
Tuesday, October 8 Boston Town Hall
8500 Boston State Road
Boston, NY 14025		 4:30 p.m. to 6: 30 p.m.
Wednesday, October 9 Elma Town Hall
1600 Bowen Road
Elma, NY 14059		 Noon to 2 p.m.

 

NYSEG remains committed to the communities it serves and will continue to have a direct presence in the community. The Company strives to provide reliable, responsive service customers have come to expect for 172 years and will work with local organizations to provide access to its programs and offer assistance for customers.   

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