NYSEG Announcing Community Connection Event in Elmira This Week

Reps and advocates at events to connect with customers, offering resources and addressing billing needs 

 

There will be no formal presentation, customers will be helped on a first-come, first-served basis 

 

Elmira, NY — March 25, 2025 — New York State Electric & Gas (NYSEG) will hold Community Connection event in Elmira this week to connect directly with customers, offering resources and addressing account needs. These events allow the Company’s customers to get face-to-face, one-on-one help with a billing concern or with assistance they may require in paying their bill. 

This is an opportunity to offer customers locations and times in their communities. There will not be a formal presentation. Customers are encouraged to show up anytime during the available time slot to meet with a customer service representative. They will be helped on a first-come, first-served basis. 

During the event, customers can ask questions about their accounts and learn about resources to help manage energy costs. 

Details of the upcoming event are below: 

• Date: Thursday, March 27 
• Time: 4 to 7 p.m. 
• Address: Big Flats American Legion (45 Olcott Road S,  Big Flats NY, 14814) 

NYSEG remains committed to the communities it serves and will continue to have a direct presence in the community. The Company strives to provide reliable, responsive service customers have come to expect for 172 years and will work with local organizations to provide access to its programs and offer assistance for customers.