Home Energy Assistance Program
The Home Energy Assistance Program (HEAP) is a federal grant program that helps eligible households pay for energy costs, repairs and weatherization.
Income eligible customers may receive one regular HEAP benefit per season. In addition to regular HEAP, the household may also be eligible for emergency HEAP benefits. The number of emergency benefits varies per season depending on the availability of funds.
For more information or to apply for a HEAP grant, visit http://otda.ny.gov/programs/heap/.
Download a HEAP and EAP Fact Sheet.
Regular HEAP is now open through March 17, 2025 or until funds are exhausted. Emergency benefits are expected to open January 2, 2025.
If you are having trouble paying your NYSEG bill, don't wait, contact us immediately at 888.315.1755. Together we can work on a solution.
To qualify for a HEAP grant, your household income must fall within HEAP guidelines:
Maximum Income Levels For Receipt of HEAP Benefits in 2024-25
| Household Size | Tier I Monthly Income | Tier II Monthly Income | Annual Income |
|---|---|---|---|
| 1 | $0 - $1,631 | $1,632 - $3,322 | $39,874 |
| 2 | $0 - $2,214 | $2,215 - $4,345 | $52,143 |
| 3 | $0 - $2,797 | $2,798 - $5,367 | $64,412 |
| 4 | $0 - $3,380 | $3,381 - $6,390 | $76,681 |
| 5 | $0 - $3,962 | $3,963 - $7,412 | $88,949 |
| 6 | $0 -$4,545 | $4,546 - $8,434 | $101,218 |
| 7 | $0 - $5,128 | $5,129 - $8,626 | $103,519 |
| 8 | $0 - $5,711 | $5,712 - $8,818 | $105,819 |
| 9 | $0 - $6,294 | $6,295 - $9,010 | $108,120 |
| 10 | $0 - $6,877 | $6,878 - $9,201 | $110,420 |
| 11 | $0 - $7,459 | $7,460 - $9,393 | $112,721 |
| 12 | $0 - $8,042 | $8,043 - $9,585 | $115,021 |
| 13 | $0 - $8,625 | $8,626 - $9,952 | $119,430 |
| Each additional person | +$582 | +$672 | +$8,070 |
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