Privacy Policy

Welcome to NYSEG's Web site. To help you understand how we use information that you provide to us, our Privacy Policy is described below. Please note that by visiting nyseg.com you are accepting the practices described in our Privacy Policy.

Who This Site Is For
This Web site is for our residential and business customers, energy services companies (ESCOs), energy consultants, natural gas marketers, potential employees and potential customers. Our site is designed to help make doing business with us easy and convenient.

Security
We protect information about you and maintain your privacy on our site by using Secure Socket Layer (SSL) encryption technology during data transmission. You’ll know that SSL is being used when you see the following security identifiers:
- In the URL field: a “s” will be displayed after “http”
- In the bottom status bar: a lock symbol will be displayed

Though we have taken steps to secure the data, we do not warrant that the information transmitted or received via our Web site is secure against unauthorized penetration or misuse.

Security Procedures for NYSEG Employees
We educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure and use.

Personal Information
NYSEG collects information on the number of visits to our Web site, how much time users spend, the number of pages viewed and the Web pages from which people visit. This information is used to evaluate and improve our Web site.

If you have provided us with your e-mail address, we may use it for business purposes.

Use of Cookies
Accepting a cookie from us will enable you to use NYSEG's Online Services that require you to sign in. If you opt to refuse the cookie from our site by changing your browser preferences, some of these online services will not be available to you.

Note: A cookie is a small bit of text used by a browser to store information. When you visit a site that uses cookies, the Web server will request permission to pass a cookie to your browser. Cookies do not harm your computer, collect information from your hard drive, execute as code, or deliver viruses. Although you may receive cookies from many different sites, each cookie set by NYSEG can only be read by NYSEG.

Confidentiality
We do not share or sell customer information. NYSEG does not reveal any personal information that is provided by you through our Web site to any third parties unless authorized by you, mandated to do so by a governmental agency having jurisdiction, or a court of competent jurisdiction or other operation of law.

Disclaimer of Warranty
NYSEG is not responsible for technical, hardware or software failure of any kind in relation to use of our Web site, including, but not limited to, use of forms or downloading of information. We shall not be liable in any manner whatsoever for direct, indirect, special, incidental, consequential, punitive, or other damages resulting from errors, omissions, dated information, availability of, use of, access of, or inability to use information. Information on this site is current only as of the date it is posted. We specifically disclaim any duty to update the information.

Disclaimer of Warranty Governance
Any action related to the Disclaimer of Warranty will be governed by New York law and controlling US Federal law. No choice of law rules of any jurisdiction will apply. All disputes related to the Disclaimer and use of this Web site shall be adjudicated in the State or Federal courts located in the City of Binghamton, New York.

Copyright Notice
The contents of www.nyseg.com and associated locations, including text, images, logos, and icons, are copyright 1995-2006 by NYSEG under terms of United States and international copyright laws. Unauthorized use is strictly prohibited. This site or any portions of it may not be duplicated, copied, sold, resold, or otherwise used for any commercial purpose without the prior written consent of NYSEG.

Modifications to Privacy Policy
NYSEG may modify this Privacy Policy at any time. We encourage you to review our Privacy Policy periodically.