Our Company 
news release

03/04/18 10:30 a.m.


NYSEG and RG&E Restore Power to More Than 117,000 Customers Following Winter Storm

BINGHAMTON, NY — March 4, 2018 10:30 a.m. — NYSEG and RG&E, subsidiaries of AVANGRID Inc. (NYSE: AGR), continue to make progress following a significant winter storm on Thursday. The storm resulted in more than 188,000 outages affecting both homes and businesses. As of 10:00 a.m., 117,000 customers affected by the storm have been restored. The company expects more than 90% of customers affected by the storm in the Liberty and Brewster divisions including some of the hardest hit areas in Delaware, Dutchess, Putnam, Sullivan, Ulster and Westchester counties restored by 11:45 p.m. tomorrow night.

“We have made good progress with the restoration,” said Carl A. Taylor, President and CEO of NYSEG and RG&E. “We still have a lot of work ahead of us to restore power to our remaining customers, and we will not lessen our efforts until we restore every last customer.”

There are currently more than 2,000 personnel responding to the storm. Crews and contractors including those from assisting utilities out of Maine, Connecticut and Canada are expected to continue to work on restoration efforts until all customers are restored

As a result of the storm, there were nearly 2,000 reported downed wires. Customers are asked to stay away from downed wires. NYSEG customers should call 1.800.572.1131 and RG&E customers are asked to call 1.800.743.1701 to report downed power lines or other hazardous situations.

The following areas are distribution sites for dry ice and bottled water. Supplies are distributed on a first come, first served basis, until they run out.

County Town Location 



Alfred Station
  • Alfred Station Fire Company 
    623 State Route 244
    Alfred Station, NY14803
    Open 24/7
Allegany  Friendship
  • Friendship Fire Dept 
    7 Depot St.
    Friendship, NY14803 
    Open 24/7
Dutchess Amenia
  • Town of Amenia Town Hall
    4988 NY-22
    Amenia, NY 12501
    Open 24/7
Dutchess Wassaic
  • Wassaic Fire Department
    23 Firehouse Road
    Wassaic, NY 12592
    Opens March 4 at 11 a.m.
Livingston Springwater
  • Springwater Fire Department
    8145 S Main Street
    Springwater, NY 14560
    Open 24/7
Steuben Hornell
  • Hornell Fire Department
    110 Broadway
    Hornell, NY 14843
    Open 24/7
Sullivan Eldred
  • Town of Highland Town Hall
    4 Proctor Road
    Eldred, NY 12732
    Open 24/7
Sullivan Narrowsburg
  • Town of Tusten Town Hall 
    210 Bridge Street
    Narrowsburg, NY 12764
    Open 24/7
Sullivan South Fallsburg
  • Town of Fallsburg Town Hall 
    19 Railroad Plaza
    South Fallsburg, NY 12779
    Open 24/7
Sullivan White Lake
  • White Lake Fire Station 
    1596 NY-17B
    White Lake, NY 12786
    Open 24/7
Westchester Pound Ridge
  • Pound Ridge Town Offices 
    179 Westchester Ave
    Pound Ridge, NY 10576
    Open 24/7
Westchester Yorktown
  • Kmart Shopping Center 
    Kear St. and Commerce St.
    Yorktown, NY 10598
    Open 24/7

The companies will provide updates to the general public including warming centers or shelters on NYSEG.com or RGE.com as well as the company’s’ Twitter and Facebook pages.


NYSEG offer the following reminders:

Safety After a Storm

  • Stay out of flooded or damp basements or other areas if water is in contact with outlets, a furnace or any electrically operated appliance that is energized. The water or moisture may conduct electricity. Contact may cause serious or fatal injury.
  • You may have a lot of tree debris in your yard following a storm. Wait until power line repairs are complete before you begin your storm cleanup.
  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.
  • Replenish emergency supplies used during the storm.
  • Additional storm safety information is available at nyseg.com (click on “Outage Central” and then on “Storm Safety”).