Our Company 
news release

NYSEG Power Restoration Update
Niagara and Erie Counties - December 22, 2013 

The ice storm that struck Western New York overnight caused considerable damage to NYSEG’s electricity delivery systems in Niagara and Erie counties.

In Niagara County, new outages are continuing to occur because limbs and power lines are still heavily-laden with ice. We are closely monitoring the adverse weather as we continue to make hazardous situations safe and restore power.

Barring significant additional damage, NYSEG expects to have power restored to the vast majority of customers by midnight Monday.

Of approximately 20,000 NYSEG customers in Niagara County, 14,888 were without power at the peak early this morning. Of approximately 160,000 NYSEG customers in Erie County, 10,084 were without power at the peak early this morning.

Despite challenging working conditions, NYSEG, RG&E (Rochester Gas and Electric, NYSEG’s sister company) and contract crews have made excellent progress in restoring power to customers. Currently, about 9,000 NYSEG customers in Niagara County and about 270 in Erie County are without power.  

For the latest outage counts by county, municipality and street/road, and for estimated restoration times as they become available, please click here; and click here or call 1.800.572.1131 to report an outage or get status updates.