Our Company 
news release

November 7, 2012 – 6:30 p.m. 

Winter Storm Athena Already Causing Power Interruptions
in NYSEG’s Downstate Service Area
Company Is Prepared to Respond to Possible Effects of Nor’easter 

Brewster, NY – As Winter Storm Athena rumbles up the coast, it is causing additional power interruptions in NYSEG’s Brewster Division that includes parts of Westchester, Putnam and Dutchess counties. The storm is likely to continue to cause power problems, particularly where trees may have been weakened by Hurricane Sandy. Falling limbs and trees are a leading cause of power interruptions.

NYSEG estimates that a Nor’easter, such as Athena, packing near 50-mile-per-hour winds could cause 10,000 to 15,000 outages in its Brewster Division.

NYSEG has been monitoring the new storm for several days. Resources are in place and materials are on hand to address new storm damage and resulting power interruptions. 

In the meantime, NYSEG’s power restoration team continues to make solid progress restoring service to customers in Westchester, Putnam and Dutchess counties who lost service as a result of damage from Hurricane Sandy. Service has been restored to 73,232 (97%) of the 75,738 NYSEG customers in the three-county region.

Even as power restoration work wraps up in the aftermath of Hurricane Sandy, the tasks of re-checking circuits for damage, making additional repairs where temporary repairs were made, and general clean-up will go on for days.

> Key NYSEG Efforts

  • Assembled a work force of 3,500-plus, including nearly 700 line and tree crews from as far away as British Columbia, to rebuild the company’s downstate electricity delivery system.
  • Have now replaced 1,018 of the 1,023 poles broken in its downstate service area.
  • Distributed more than 1 million pounds of dry ice and nearly 65,000 gallons of bottled water, mostly in the downstate region. Distribution is continuing.

> Current Power Interruption Counts
Westchester County 2,700
Putnam County  200
Dutchess County < 50

For the latest outage numbers: http://www.nyseg.com/Outages/outageinformation.html

As is always the case during the power restoration process, outage numbers sometimes increase for a brief time as a result of switching to return circuits to normal configuration.

For estimated restoration times: http://ebiz1.nyseg.com/cusweb/outagenotification.aspx or by calling our automated phone system (1.800.572.1131).

> Safety Reminders

  • Stay away from downed power lines – even lines that appear “dead” can be deadly. Customers are also warned that attempting to cut NYSEG wires or remove metal places them in extreme danger.  
  • Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas, away from windows and doors, and never in a garage.
  • For electricity emergencies and to report power interruptions, NYSEG customers should call 1.800.572.1131;
    RG&E customers should call 1.800.743.1701.
  • For natural gas emergencies and to report suspected natural gas odors, NYSEG customers should call 1.800.572.1121; RG&E customers should call 1.800.743.1702. (If you smell natural gas, get up, get out and contact your natural gas utility from a neighbor’s phone.)