Our Company 
news release

October 30, 2012 – 8 p.m.

NYSEG Continues to Move Additional Resources Into Hard-Hit Downstate Areas and the
Catskill Region

Rochester, NY – NYSEG is continuing to move additional crews and support personnel, as well as contract line and tree crews, into the downstate areas and the Catskill region that were particularly hard hit by Hurricane Sandy. The company re-stated that its current power restoration effort in Westchester, Putnam and Dutchess counties and the Catskill Region will be lengthy.

The current power interruption counts are:

NYSEG (110,200 total)
(Counties with 500 outages or more are listed.)
Westchester County  31,400
Putnam County  33,100
Sullivan County  24,600
Dutchess County 10,600
Ulster County  3,900
Steuben County  1,400
Delaware County 1,300
Otsego County  600

RG&E (17,000 total)
(Counties with 500 outages or more are listed.)
Monroe County  13,800
Wayne County  2,900

For more details and the latest outage numbers, visit:
http://www.nyseg.com/Outages/outageinformation.html (NYSEG)
http://www.rge.com/Outages/outageinformation.html (RG&E)
As restoration times are available for each outage, they can be found at:
http://ebiz1.nyseg.com/cusweb/outagenotification.aspx or 1.800.572.1131 (NYSEG)
http://ebiz1.rge.com/cusweb/outagenotification.aspx or 1.800.743.1701(RG&E)

It will be at least Wednesday morning before it will be safe enough for crews to begin comprehensive damage assessment in accessible areas downstate and in the Catskill Region; it will take longer in inaccessible areas. Estimated global restoration times
will follow damage assessment.

NYSEG and RG&E offer the following safety reminders:

  • Stay away from downed power lines – even lines that appear “dead” can be deadly.
  • Stay out of flooded basements because energized wiring or outlets below the water line may pose a hazard. Natural gas service in a flooded basement may also pose a danger. If a basement or home is in danger of flooding, customers should contact their utilities to turn off electricity and/or natural gas service.
  • Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating
    an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas, away from windows and doors, and never in a garage.
  • For electricity emergencies and to report power interruptions, NYSEG customers should call 1.800.572.1131;
    RG&E customers should call 1.800.743.1701.
  • For natural gas emergencies and to report suspected natural gas odors, NYSEG customers should call 1.800.572.1121;
    RG&E customers should call 1.800.743.1702. (If you smell natural gas, get up, get out and contact your natural gas utility
    from a neighbor’s phone.)