Our Company 
news release

Winds Battered NYSEG and RG&E Service Areas Overnight, Driving Up Number of Customers Without Power

October 30, 2012 – 8 a.m.
(The next update will be distributed at noon.)

Rochester, NY – Fierce sustained winds and vicious gusts continued to inflict damage on NYSEG’s and RG&E’s electricity delivery systems overnight. The current power interruption counts are:

NYSEG (109,800 total)
(Counties with 500 outages or more are listed.)
Westchester County 30,700
Putnam County  30,000
Sullivan County  21,300
Dutchess County 7,000
Steuben County  4,500
Ulster County  4,400
Delaware County 1,800
Chemung County 1,500
Columbia County 1,500
Orange County  1,200
Yates County  900
Rensselaer County 900
Otsego County  700
Ontario County  600

RG&E (26,600 total)
(Counties with 500 outages or more are listed.)
Monroe County  22,300
Wayne County  2,600
Ontario County  800
Allegany County 600
For more details and the latest outage numbers, visit:
http://www.nyseg.com/Outages/outageinformation.html (NYSEG)
http://www.rge.com/Outages/outageinformation.html (RG&E)
As restoration times are available for each outage, they can be found at:
http://ebiz1.nyseg.com/cusweb/outagenotification.aspx or 1.800.572.1131 (NYSEG)
http://ebiz1.rge.com/cusweb/outagenotification.aspx or 1.800.743.1701 (RG&E)

It will be at least Wednesday morning before it will be safe enough for crews to begin comprehensive damage assessment in those areas that are accessible. Estimated global restoration times will follow.

NYSEG and RG&E offer the following safety reminders:

  • Stay away from downed power lines – even lines that appear “dead” can be deadly.
  • Stay out of flooded basements because energized wiring or outlets below the water line may pose a hazard. Natural gas service in a flooded basement may also pose a danger. If a basement or home is in danger of flooding, customers should contact their utilities to turn off electricity and/or natural gas service.
  • Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas, away from windows and doors, and never in a garage.
  • For electricity emergencies and to report power interruptions, NYSEG customers should call 1.800.572.1131; RG&E customers should call 1.800.743.1701.
  • For natural gas emergencies and to report suspected natural gas odors, NYSEG customers should call 1.800.572.1121; RG&E customers should call 1.800.743.1702. (If you smell natural gas, get up, get out and contact your natural gas utility from a neighbor’s phone.)