Our Company 
news release

NYSEG Crews, Dealing With Damage Worse Than Hurricane Irene, Are Making Good Progress

>> NYSEG urges customers to stay away from downed power lines – even lines that appear dead can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

>> Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas and away from windows and doors.

>> NYSEG’s natural gas emergency number: 1.800.572.1121

>> The latest outage information: http://www.nyseg.com/Outages/outageinformation.html

>> Dry ice and bottled water: Customers in Westchester, Putnam and Dutchess counties should contact their town officials about distribution of NYSEG dry ice and bottled water.

>> Shelters and warming stations: http://www.nyseg.com/Outages/shelterlocations.html

>> Follow us on Twitter: @NYSEandG www.twitter.com/nyseandg

>> The next news release will be distributed at 7 a.m. tomorrow.


Rochester, NY – NYSEG crews are continuing to make good progress restoring power in Westchester, Putnam and Dutchess counties despite the significant challenge of having to repair damage from the “October Surprise” snowstorm that is worse than the damage Hurricane Irene inflicted.

“While fewer poles were broken in this storm than during Hurricane Irene, the overall damage from this storm was considerably greater in terms of the number of circuits out and outage incidents,” said Mark S. Lynch, president of NYSEG and RG&E (Rochester Gas and Electric). “Our response matches the magnitude of the damage. We currently have 264 line crews, 126 tree crews and 1,000 people total working to restore power safely and as quickly as possible.”

NYSEG has now restored 85% of the 109,000 services that were interrupted, primarily in the company’s Brewster, Mechanicville and Liberty operating divisions.

The only remaining storm-related outages are in the Brewster Division (parts of Westchester, Putnam and Dutchess counties, where NYSEG serves 85,000 customers) where approximately 16,600 NYSEG customers are currently without service. Approximately 9,600 of the service interruptions are in Westchester County; approximately 5,600 are in Putnam County; and approximately 1,800 are in Dutchess County.

NYSEG continues to expect to complete 90% of its service restoration work by late tonight and the remainder of the work by late Friday.

As estimated restoration times for each outage are assigned, they are available at
http://www.nyseg.com/Outages/outageinformation.html or 1.800.572.1131.

NYSEG Statewide Storm Statistics
• 338,000 pounds of dry ice and 8,600 gallons of bottled water distributed to customers
• 4.200+ incidents of wires down
• 130+ broken poles
• 7 transmission circuits out; 6 now back in service with the final one expected back today
• 17 substations out of service; all now back in service