Our Company 
news release

NYSEG Continues Labor-Intensive Service Restoration Work 

 >> To report electric emergencies and power interruptions, NYSEG customers  should call 1.800.572.1131; to report natural gas emergencies, 1.800.572.1121.

 >> If you smell natural gas, get up, get out and call your natural gas company or 911  from another location. Do not light matches, use any electrical appliances, turn lights on  or off, or use the phone at the location of the suspected leak – any of these actions could  provide a source of ignition for any natural gas that is present.

 >> Stay out of flooded basements! Energized wiring or outlets below the water line may  pose a hazard; natural gas service in a flooded basement may also pose a danger.

 >> Stay away from downed power lines. Even lines that appear “dead” can be deadly.

>> Dry ice and bottled water locations: http://www.nyseg.com/Outages/dryice.html. NYSEG has distributed 474,000 pounds of dry ice and 90,000 gallons of bottled water.

>> This will be the final news release for this event.
Binghamton, NY – NYSEG’s flood response team of 900-plus continues to make solid progress restoring electricity and natural gas service where conditions permit.

“Our hats are off to law enforcement, fire and emergency services personnel; elected officials and community leaders; highway department crews; and many others who helped ensure public safety and otherwise continue to assist us,” said Mark S. Lynch, president of NYSEG and RG&E. “We also appreciate our customers’ patience and understanding as we continue to work under extremely challenging conditions.” 

Status of Electricity Service
By late tomorrow night, NYSEG expects to have restored all electricity services in Broome and Tioga counties where conditions permit. Approximately 540 NYSEG customers are currently without power of the 44,000 customers who lost power as a result of flooding and other damage from Tropical Storm Lee. The current number of customers without power does not include approximately 4,300 customers where meters have been shut off due to municipal mandates, safety or code issues. These customers will be reconnected as conditions permit to safely re-establish power to their homes or businesses. 

Status of Natural Gas Service
Approximately 8,000 natural gas customers were impacted as a result of flooding in Apalachin, Conklin, Binghamton, Vestal, Endicott, Endwell, Johnson City, Candor and Kirkwood. Approximately 4,500 customer meters have been shut off due to safety reasons. NYSEG continues to survey and verify system safety and will continue to make any repairs as needed and restore service to the impacted customers as conditions permit.