Our Company 
news release

NYSEG Expects to Finish Restoring Power in the Company’s Binghamton Division by Midnight


>> NYSEG urges customers to stay away from downed power lines – even lines that appear dead can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

>> Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas and away from windows and doors.

>> NYSEG’s natural gas emergency number is 1.800.572.1121.

>> Up-to-date outage information by county, city/town/village and street/road, as well as restoration times as they become available, can be found at here

>> Dry ice and bottled water will be available today at the Chenango Bridge Fire Department (Kattelville Road), West Windsor Fire Department (Route 17, Exit 77), Apalachin Fire Department (Pennsylvania Avenue) and Tioga Center Fire Department (Fifth Avenue). Dry ice only will be available at the City of Binghamton Fire Department (West State Street) and bottled water only will be available at the Town of Binghamton Fire Department (Park Avenue, not Hawleyton Road).

>> The next news release will be distributed at 9 p.m.
Binghamton, NY – Of the nearly 30,000 NYSEG customers in the company’s Binghamton Division (all or parts of Broome, Tioga, Cortland and Chenango counties) who lost power as a result of severe damage from numerous storms, service has been restored to all but 4,800 customers. Absent new storm-related power interruptions, NYSEG expects to have all service restored by midnight tonight.

NYSEG was dealt a setback yesterday morning when a storm-damaged tree took out two circuits near the company’s Castle Gardens Substation in Vestal, leaving 3,300 customers without power. Most of those customers had power restored late yesterday morning and the remainder had service restored at about 5 p.m. yesterday.

“We appreciate our customers’ patience and understanding as we complete our work,” said Walt Matyjas, director - electric distribution at NYSEG and RG&E. “We also owe our gratitude to the law enforcement agencies, fire departments, highway departments, emergency management personnel and local officials that have helped us immensely. Without their support, our work would be considerably more difficult.”

Storm Stats for NYSEG’s Statewide Service Area

  • Approximately 92,600 customers lost power as a result of end-of-the-week storms.
  • More than 1,300 company employees, personnel from other utilities and contractors are working on the front lines and behind the scenes to restore power as quickly as possible.
  • Storm damage included nearly 1,000 downed wires incidents – all of which have been made safe – and more than 120 broken poles, more than half of which have already been replaced.

Storm Stats for NYSEG’s Binghamton Division

  • Nearly 270 crews are on the job from NYSEG, other utilities and contractors – and more are being added to the work force.
  • Miles of conductor (power lines) down: 20
  • Miles of power lines inspected: 2,400
  • Dry ice distributed: 50 tons; Bottled water distributed: 1,800 cases