Our Company 
news release

>> NYSEG urges customers to stay away from downed power lines – even lines that appear dead can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

>> Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas and away from windows and doors.

>> NYSEG reminds customers to stay out of flooded basements because energized wiring or outlets below the water line may pose a hazard. Natural gas service in a flooded basement may also pose a danger. If a basement or home is in danger of flooding, customers should contact their utilities to turn off electricity and/or natural gas service.

>> For electricity emergencies and to report power interruptions, NYSEG customers should call 1.800.572.1131.

>> For natural gas emergencies and to report suspected natural gas odors, NYSEG customers should call 1.800.572.1121.

>> The next update will be distributed at 11 a.m.

 

NYSEG CONTINUING TO MAKE STEADY PROGRESS RESTORING POWER

 

Brewster, NY, December 28, 2010 (6 a.m.) – NYSEG, Rochester Gas and Electric (RG&E) and contract crews restored electricity service to thousands of customers overnight in the company’s Brewster Division service area (southern Dutchess, Putnam and northern Westchester counties).

Approximately 2,000 NYSEG customers in the Brewster Division are without power this morning as a result of Sunday and Monday’s storm, down from 5,500 last evening. Those customers are primarily in Lewisboro, Pound Ridge, Putnam Valley and Somers.  Barring additional power interruptions, NYSEG expects to complete restoration work by midnight.  More than 15,000 NYSEG customers were impacted by the storm, with approximately 9,500 customers without power at the peak.
 
NYSEG will be distributing bottled water and dry ice to customers from 9 a.m. to 5 p.m. today at Amawalk Fire Station #4, 2513 Route 35 (Amawalk Road), Amawalk.