Our Company 
news release

>> NYSEG urges customers to stay away from downed power lines – even lines that appear dead can be deadly. NYSEG customers should call the company’s electric emergency number (1.800.572.1131) to report downed power lines or other hazardous situations. NYSEG’s natural gas emergency number is 1.800.572.1121.

>> Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas and away from windows and doors.

>> The next update will be distributed at 11:30 a.m.


POWER RESTORED TO MORE THAN 40,000 NYSEG CUSTOMERS

FOR IMMEDIATE RELEASE

Brewster, NY, March 1, 2010 (7:00 a.m.) – NYSEG crews, bolstered by a large contingent of additional personnel and equipment from across the state as well as numerous other states, have been working continuously to restore power to those impacted by the devastating winter storm that hit the area starting on Thursday evening.  Over 40,000 NYSEG customers in NYSEG’s service area in southern Dutchess, Putnam and northern Westchester counties lost electric service as a result of the storm. As of 6:00 a.m., approximately 850 customers remain without power, almost all of whom are located in Putnam County in the towns of Kent and Putnam Valley.

NYSEG expects to have power restored to all customers by 10 p.m. today.

NYSEG offers the following storm tips to customers:

During a power interruption

  • Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.
  • Contact NYSEG (1.800.572.1131) to report a power interruption. Our telephone system lets callers report the problem, helps our crews respond quickly and efficiently, and provides customers with power interruption updates. Because many people may be trying to reach us during a power interruption, phone lines may be busy. Anyone who has access to a working computer during a power interruption can also report the interruption online at nyseg.com. 
  • Listen to a battery-powered radio for weather and power restoration updates. 
  • Turn off major appliances (electric water heaters, refrigerators and freezers) and sensitive electronic equipment (TVs, VCRs, DVD players, computers, stereos) to prevent overloading and possible damage when power is restored. Turning off this equipment may mean unplugging it, turning off a circuit breaker or removing a fuse for the circuit that provides power to this equipment. Leave one light switch “on” to know when power has been restored.
  • Emergency generators can be dangerous. Carefully follow the manufacturer’s instructions. Never run an emergency generator indoors; operate generators only outdoors in well-ventilated areas.
  • Don’t use a natural gas or propane range to heat your home.
  • Never use outdoor grills or stoves inside.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

After power is restored

  • If a basement or home was flooded, customers should have an electrician check the home and have a plumbing and heating contractor check natural gas appliances before contacting NYSEG to have services turned on.
  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.
  • Replenish emergency supplies used during the storm.