Our Company 
news release

NYSEG AND RG&E CREWS CONTINUE POWER RESTORATION EFFORTS
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The next update will be at 3 p.m.

FOR IMMEDIATE RELEASE

Rochester, NY –  August 10, 2009 – NYSEG and RG&E crews are continuing restoration of electricity service to more than 20,000 customers in the companies’ Lancaster Division and Fillmore District impacted by several waves of severe thunderstorms that moved through western and central New York on Sunday and earlier Monday morning.  Approximately 3,000 customers remain without power in NYSEG’s Lancaster Division, with the majority of these customers in the Silver Creek area.  The majority of customers are expected to have service restored by 9 pm this evening.  In RG&E’s Fillmore District, where the electricity distribution system sustained significant damage, approximately 3,000 customers remain without service. Electricity service is expected to be restored to the majority of customers by Tuesday evening. 

“Our local crews, supplemented by additional crews from other locations, are working continuously to restore power,” said Bill Ransom, NYSEG’s director of regional operations.  “We appreciate our customers’ patience as we continue our efforts.”

Customers are reminded that downed power lines are dangerous. Even power lines that appear “dead” may be deadly.   Downed wires should be immediately reported to NYSEG (1-800-572-1131) or RG&E (1-800-743-1701). Customers should also be reminded that they should not enter flooded basements.