Our Company 
news release

The Next Update Will be at 7 am


Rochester, NY- August 10, 2009, 7:30 pm – NYSEG and RG&E crews continue to restore electricity service to more than 20,000 customers in the companies’ Lancaster Division and Fillmore District.  Approximately 645 customers remain without power in NYSEG’s Lancaster Division. Due to new outages from additional afternoon storms, the majority of customers are expected to have service restored by midnight tonight. Remaining customers are expected to have service restored by early Tuesday morning. In RG&E’s Fillmore District, approximately 2,300 customers remain without service, mostly in the areas of Angelica and Belfast in Allegany County.  Customers in these areas are still expected to have service restored by 9 pm this evening, despite new outages caused by afternoon storms. Electricity service is expected to be restored to remaining customers by Tuesday evening. Estimated restoration times are subject to change if there are additional outages.  Storms continue to move through the state, and severe thunderstorm and flash flood warnings continue to be issued.

“A total of 57 restoration crews are on site restoring power as quickly and efficiently as possible to NYSEG and RG&E customers,” said Bill Ransom, director of regional operations.  “We appreciate the assistance and cooperation we’ve received from the communities we serve, and our customers’ patience.

Customers are reminded that downed power lines are dangerous. Even power lines that appear “dead” may be deadly.   Downed wires should be immediately reported to NYSEG (1-800-572-1131) or RG&E (1-800-743-1701). Customers should also be reminded that they should not enter flooded basements.