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STORM CAUSES WIDESPREAD POWER INTERRUPTIONS

FOR IMMEDIATE RELEASE

Liberty, NY, October 29, 2008 (5:30 a.m.) – Fierce winds and heavy snow associated with a powerful cold front have caused widespread and extensive damage to NYSEG’s electricity delivery system. There are widespread power outages in each of the four counties that comprise the Liberty Division.  In addition to the local NYSEG personnel, additional line crews and support personnel were brought in from around the state to assist with restoration efforts. NYSEG crews worked throughout the night restoring power, and restoration efforts will continue until power is restored to all customers. As of 5:30 a.m., 2,700 customers remain without electrical service in the Liberty Division.

NYSEG urges customers to stay far away from downed power lines. Even lines that appear dead can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

Here are some additional tips.

During a power interruption

  • Contact neighbors to see if their power is off. You may have simply blown a fuse or tripped a circuit breaker.
  • Contact NYSEG (1.800.572.1131) to report a power interruption, and please have your account number handy. Our telephone system lets you report the problem, helps our crews respond quickly and efficiently, and provides you with power interruption updates. You can call as often as you like for updates. Because many people may be trying to reach us during a power interruption, phone lines may be busy. Please be patient. 
  • If your basement or home is in danger of flooding, contact NYSEG to turn off your electricity and/or natural gas service. Never enter a flooded basement or home until electricity and natural gas service have been turned off. 
  • Listen to a battery-powered radio for weather and power restoration updates. 
  • Turn off major appliances (electric water heaters, refrigerators and freezers) and sensitive electronic equipment (TVs, VCRs, DVD players, computers, stereos) to prevent overloading and possible damage when power is restored. Turning off this equipment may mean that you have to unplug it, turn off the circuit breaker or remove the fuse for the circuit in your home that provides power to this equipment. Leave one light switch “on” so you’ll know when power has been restored.
  • Emergency generators can be dangerous. If you use one, carefully follow the manufacturer’s instructions. Never run an emergency generator indoors; operate generators only outdoors in well-ventilated areas.
  • Don’t use a natural gas or propane range to heat your home.
  • Never use a grill or stove intended for use outdoors in your home.
  • Keep your refrigerator and freezer closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

After your power is restored

  • If your basement or home was flooded, have an electrician check your home and have a plumbing and heating contractor check natural gas appliances before contacting NYSEG to have services turned on.
  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading your circuits.
  • Replenish emergency supplies used during the storm.